Contact Us

Whether you want to sign up for an account or learn more about City National Bank products, we're here to help. Contact us at any of our convenient locations.

Contact City National Bank

 

 

Lost or Stolen Debit Card

 

800-528-2273

Debit Card Issues

 

888-816-8064    M-F 8am-8pm, S 8am-5pm 

Debit Card Fraud

800-889-5280

If your card is blocked by our fraud detection system and we are unable to contact you by phone or text, you may call this number. We will notify you by mail if we cannot reach you by phone. Please do not call this number to report lost or stolen cards.

 

Reset Debit Card PIN

 

877-267-5986

Online Banking Access

 

888-816-8064    M-F 8am-8pm, S 8am-5pm

Telephone Banking

 

800-776-0541

Home Equity Products 

 

800-896-0769

Loan Payments

 

800-598-2489 ext. 68327
Deposits/Questions by Mail

25 Gatewater Road

PO Box 7520

Cross Lanes, WV 25356-0520

 

e-Banking Customer Support Center

1-888-816-8064 M-F 8am-8pm, S 8am-5pm

 

Not sure who to call? Just call your local City National Bank branch.