Whether you want to sign up for an account or learn more about City National Bank products, we're here to help. Contact us at any of our convenient locations.
Lost or Stolen Debit Card 800-528-2273
Debit Card Issues 888-816-8064 M-F 8am-8pm, S 8am-5pm
Debit Card Fraud 800-889-5280
If your card is blocked by our fraud detection system and we are unable to contact you by phone or text, you may call this number. We will notify you by mail if we cannot reach you by phone. Please do not call this number to report lost or stolen cards.
Reset Debit Card PIN 877-267-5986
Online Banking Access 888-816-8064 M-F 8am-8pm, S 8am-5pm
Telephone Banking 800-776-0541
Home Equity Products 800-896-0769
Loan Payments 800-598-2489 ext. 68327
Deposits/Questions by Mail 25 Gatewater Road
PO Box 7520
Cross Lanes, WV 25356-0520
Not sure who to call? Just call your local City National Bank branch.